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SSS ?The FAQ section is used to quickly answer frequently asked questions about our business, such as "What kind of training do you offer?", "What are your opening hours?" or "How can I book your services?".
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What courses do you offer?We offer a wide range of courses catering to various language levels and skills. Our courses include General English, Business English, Exam Preparation (such as IELTS, TOEFL), Conversational English, and more. Explore our course catalog to find the perfect fit for your learning goals.
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How are the classes conducted?All our classes are conducted online through interactive platforms. We use video conferencing tools for live sessions, supplemented with multimedia resources, digital materials, and collaborative tools to enhance the learning experience.
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What qualifications do your instructors have?Our instructors are highly qualified and experienced professionals with expertise in language teaching. They hold relevant certifications such as TEFL, TESOL, CELTA, or equivalent, and undergo rigorous training to ensure they deliver high-quality instruction tailored to our students' needs.
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Can I choose my class schedule?Yes, we offer flexible scheduling options to accommodate our students' busy lifestyles. You can choose from a variety of class timings and durations based on your availability.
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How do I enroll in a course?Enrolling in a course is easy! Simply visit our website, browse through our course offerings, and select the course that interests you. Follow the prompts to complete the enrollment process, and you'll be all set to start your language learning journey with us.
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Do you provide study materials?Yes, we provide comprehensive study materials and resources for each course, including textbooks, workbooks, audiovisual materials, and online exercises. These materials are carefully curated to support your learning and reinforce key concepts covered in the lessons.
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Is there any support available outside of class hours?Absolutely! We offer additional support outside of class hours through email, chat, or dedicated support forums. Our instructors and support staff are always available to answer your questions, provide feedback on your progress, and offer guidance whenever you need it.
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Can I track my progress in the course?Yes, you can track your progress throughout the course using our learning management system. You'll have access to your grades, feedback from instructors, and performance metrics to help you monitor your improvement and stay motivated.
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What if I need to reschedule or cancel a class?We understand that life can be unpredictable. If you need to reschedule or cancel a class, simply notify us in advance, and we'll do our best to accommodate your request. Our flexible rescheduling and cancellation policies ensure that you can manage your classes with ease.
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How can I contact customer support?For any inquiries or assistance, you can reach out to our customer support team via email, phone, or live chat on our website. We're here to help you with any questions or concerns you may have, so don't hesitate to get in touch!
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